COMPLAINTS 

  1. The Customer has the right to lodge a complaint regarding the performance of the contract of sale. The complaint should be submitted to the e-mail address: michal@mostuniqueart.com. In the event of finding defects in the sold item, the Seller shall bear the liability specified in particular in the provisions of Articles 556 and 5561-5563 et seq. of the Civil Code.
  2. The complaint report should, although it is not a requirement for considering the complaint, be submitted on a legibly filled out form containing:
  1. Full name
  2. e-mail address or mailing address, 
  3. description of the problem/nonconformity,
  4. the date of conclusion of the contract giving rise to the complaint,
  5. damage report, including the subject of the complaint and the circumstances justifying the complaint, drawn up in the presence of the courier,
  6. a photograph of the damage (possible in electronic form),
  7. specification of the request regarding the manner of handling the complaint.
  1. Adhering to the provisions of paragraph 2 will facilitate and expedite the handling of the complaint.
  2. If the data provided in the complaint is insufficient for its consideration, the Seller requests the complainant to supplement it in the specified scope.
  3. Complaints can be submitted by email at: michal@mostuniqueart.com or by regular mail to: B42 Michał Junik with registered office in Warszawa, post code 03-286, ul. Malborska 3/119. The complaint will be processed within 14 days from the date of its receipt.
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